Tag: pilots

Contrasting Outcomes in Multiteam Systems – Part 4

What does Bienefeld & Grote’s Study on Multiteam Systems (MTS) say? Bienefeld and Grote [3] conducted a study on 84 cockpit and cabin crews (n = 504), simulating an in-flight emergency in a high fidelity simulator with two-man cockpit and a fully furnished passenger cabin. Their aim was “to examine the effect of shared leadership …

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Contrasting Outcomes in Multiteam Systems – Part 3

Shared Leadership in Multiteam systems During an on board emergency, despite their differing roles and responsibilities, the crew work interdependently with the primary objective to protect and save lives of all passengers and crew on board, after the aircraft has landed safely. The shared goal of safety during the dynamic and stressful environment of an …

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Contrasting Outcomes in Multiteam Systems – Part 2

Air France Flight 358 – 02 August 2005 [2] What Happened? It was an Airbus A340-313, which departed Paris, France on a scheduled flight to Toronto, Ontario, Canada with 297 passengers and 12 crew members on board. Thunderstorms were forecasted at Toronto prior to its departure, and while approaching, the crew was advised of weather-related …

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Contrasting Outcomes in Multiteam Systems – Lessons from Air Canada 797 and Air France 358 accidents

In commercial aviation, there are two teams at work during flight: cockpit crew and cabin crew. The former being led by the captain who also has the overall responsibility of the flight, with the first officer/co-pilot as a member in the cockpit. The purser leads the flight attendants in the cabin. The formal leadership roles …

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Old Facts, New Insights – Lessons from A-320 Part 4

This interesting study by Sarter and Woods revealed that the automation surprises “occur when the crew detects that automation or aircraft behaviour is deviating from their expectations” [2]. In turn, such ‘surprises’ provide the vital opportunity (and learning) to correct unexpected or undesirable aircraft behaviour.

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